Frequently Asked Questions

Index
1. General Questions
How may I use AbsolutVision image?
What are the usage restrictions?
How do I search for photos?
What payment methods are accepted?
What is JPEG2000 file format?
Supported browsers

2. The single image purchase
Can I purchase several images at one time?
Can I share the images with my colleague?

3. The AbsolutVision Subscription
What is the AbsolutVision Subscription?
What is the difference between being registered and a Subscription?
Do I have to pay for every image I download?
How many images can I download every month?
How many images do you add each week?
Can I download several images at one time?
Can I share my AbsolutVision login ID with my colleague?
Can I use my AbsolutVision images after my subcription expires?
How can I change my login informations?

1. GENERAL QUESTIONS

Q. How may I use AbsolutVision image?
You can use the downloaded images for the following purposes:
1. in magazines and newspapers, and on book covers;
2. as a design element on a website, video game, or CD-ROM;
3. as part of marketing, advertising, or promotional materials, including print ads, mailers, flyers, handouts and packaging;
4. in connection with your business or entity, eg corporate identity documents, and letterhead;
5. as decor in an office, lobby, or public area, restaurant, or retail store;
6. for on-screen presentation;
7. in video, film, or television broadcasts;
8. the images may be transmitted to a third party by way of a sample incorporated in a design of a web page for example, but not for permanent storage for their re-use by others.
For the full list of terms and conditions, please read our License Agreements pages.

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Q. What are the usage restrictions?
You cannot use the downloaded images for the following purposes:
1. Use the images in any electronic/digital media of any form unless they are solely for viewing, and no authorization is granted for downloading or archiving for any reason;
2. authorize any third party to use the images for any purpose or resell, sublicense, or otherwise make available the images for use or distribution separately or detached from a product or Web page;
3. share the images across a network, on a CD, or in any other way;
4. use automated or programmatic means or methods to download the images;
5. use the images in any downloadable format intended for multiple distribution including, without limitation, Web site templates, software products, e-greetings, etc.;
6. store the images on any form of network (or like device), only unless access is limited to licenced persons;
7. use the images in connection with any pornographic, obscene, immoral or illegal materials.

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Q. How do I search for photos?
Keywords are the most effective way to find the image you need. Type keywords that describe the image in the Keyword or field on the left of your screen. Use terms such as AND, OR and NOT to control your search in more detail. Use asterisks (*) as a wildcard for partial matches.
You can also go thru our thematic libraries to look for the right picture.

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Q. What payment methods are accepted?
For a maximum security, all our transactions are done via PayPal, the leading global online payment service. All major credits cards are accepted. PayPal has more than 31 million account members and is available to users in 38 countries around the world. More information about the company can be found at https://www.paypal.com/. If you would like to arrange other payment methods (ie, sending us a check) please write to subscribe@absolutvision.com

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Q. What is JPEG2000 file format?
JPEG2000 is a new image coding system that uses state-of-the-art compression techniques based on wavelet technology. This is the successor of the well-known traditional JPEG. One of his main advantage his to offer an alpha channel for quick and fast editing of your images.
AbsolutVision JPEG2000 images are using the extended version developped by Adobe (.jpf). To open correctly these images you will need the Adobe Photoshop JPEG2000 plug-in or Adobe Photoshop 8.

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Q. Supported browsers
Currently we support the latest versions of Internet Explorer and Opera. Macintosh users should use latest versions of IE or Netscape 6.21 or Safari on Mac OS X. We do not support earlier versions of Netscape on Mac OS 9.22.

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3. THE SINGLE IMAGE PURCHASE

Q. Can I purchase several images at one time?
Yes, you can add 10 images in your Shopping Cart.

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Q. Can I share the images with my colleague?
The licenced material can be used by up to 10 users (inc. yourself) as long as they are in the employment or under contract to a lawful business.

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2. THE ABSOLUTVISION SUBSCRIPTION

Q. What is an AbsolutVision Subscription?
AbsolutVision Subscription is the best way for downloading the images you need when ever you want. No additional fees, no price calculations, no annoying forms to fill in. Just sign in, choose the Subscription period (one month or one year), search or browse our galleries and download the images. For just one low fee, you will get access to our entire library of royalty-free images. AbsolutVision Subscription is the perfect tool for creative people!

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Q. What is the difference between being registered user and being a Subscriber?
Registering is the first step before subscribing. By registering you will be able to download each week our "Free Image of the Week" for testing quality purpose. You will also receive informations about new released images and participate actively in our forum. When you are ready, make the next step by paying a low fee and become an AbsolutVision Subscriber.

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Q. Do I have to pay for every image I download?
No, if you already are an AbsolutVision Subscriber, there will be absolutely NO other costs!

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Q. How many images can I download every month?
Because we need to maintain site performance in order to provide our customers with an optimal speed 24 hours a day, 7 days a week, you are permitted to download 200 images per month. If everyone downloaded excessively, our server. would not be able to keep up!
You can easily monitor the number of images downloaded by viewing the counter on the User Account window.

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Q. How many images do you add each week?
Each week, 30-50 new images will be added to our library. You can also give us suggestions for future release.

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Q. Can I download several images at one time?
Yes, you can add 10 images in your Lightbox.

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Q. Can I share my AbsolutVision login ID with my colleague?
No, AbsolutVision Subscription is personal. Since you will be responsible for the usage of the images downloaded with your ID, we advise that you really do NOT give your personal customer information to anyone else.

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Q. Can I use my AbsolutVision images after my subcription expires?
Yes. When your subscription expires, it means you are no longer free to download images from AbsolutVision.com, but all the images you downloaded during your subscription period are yours, so long as you agree to our License agreement.

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Q. How can I change my login informations?
Just select the "Personal info" button in the User Account window. You will be able to change your password and your login ID.

 

More questions? just send us an e-mail and we will contact you quickly...